What is Dear Service?


Customer Loyalty Program


Our goal is to create long-term, mutual trust-based relationships with the clients, who evaluate the assortment, which we offer, and are regular visitors of our shopping places or restaurants. We are truly happy with the loyalty of our clients, and we work in order to satisfy the highest quality requirements.

Dear Service Department operates within the framework of the Customer Loyalty Program, which every day cares for the satisfaction of the participants of the program, providing answers to the customers’ responses and requests.

Each member of the Program receives a personalized Dear loyalty card, which grants an opportunity to use various privileges. In co-operation with the Gastronome gourmet market and Decorum interior centre, the Dear Service Department provides special offers to the participants of the program as well as work in order to regularly ensure surprises to each participant of the program.

Within the framework of the program there also operates a 3-level discount system, which progresses on an individual basis and which, summarizing the purchases/payments of the client, provides level-corresponding privileges and regular discounts for all the purchases/payments in our shopping places and restaurants.

Each our constant customer may become a participant of the program and Dear loyalty card owner by filling-in a form received from the administrators at the trade places.



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